Privacy Policy
Effective Date: 01.08.2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or place an order, we may collect the following types of information:
- Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.
- Order Information: Products ordered, order history, and any communication related to your purchase.
- Technical Information: IP address, browser type, device type, operating system, referral URL, and pages visited (collected via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer service and respond to inquiries
- Send order confirmations and updates
- Improve our website, services, and user experience
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third parties only when necessary, such as:
- Payment processors to handle secure transactions
- Shipping partners to deliver your order
- IT and service providers who help maintain our site and operations
These partners are required to keep your information secure and confidential.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand how users interact with our site
- Enhance user experience
- Remember your preferences and shopping cart contents
You can choose to disable cookies in your browser settings, but some features of the site may not work properly as a result.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes the use of secure server technology and encryption where appropriate.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Withdraw consent for data processing
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their policies before submitting any personal information.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review it regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:sales@cserum.com